Head of People Operations

 

When the Duchy of Cornwall sought an exceptional leader for a newly created Head of People Operations role, it engaged Moon Executive Search to lead a highly confidential search.

Moon was tasked with identifying a capable and experienced HR professional with the energy and enthusiasm to help develop robust and progressive operations across the full employee lifecycle, ensuring that HR infrastructure, policies, systems and services are fit for a complex, values-driven organisation operating at the intersection of heritage, commercial success and public trust.  The confidential search was led by Simon Quinn, Director of Search.

Our approach

Moon adopted a carefully curated proactive approach to building the shortlist for this search. The assessment process focused not only on professional capability, but also on identifying candidates whose leadership style and values would align with the Duchy's culture and future ambitions. Emphasis was placed on finding individuals with experience of leading people functions through periods of transformation, while maintaining strong stakeholder relationships and organisational trust.

We moved quickly and efficiently, resulting in a high-calibre shortlist of candidates with the breadth of skills, leadership experience and judgement required for the role.

The outcome

Following a competitive selection process, Wendy Henderson was appointed as Head of People Operations.

Wendy impressed throughout the process with her combination of operational expertise, transformational leadership experience and values-led approach. Having spent nine years helping shape and strengthen the people function at the Royal Osteoporosis Society before moving into lecturing and mentoring HR professionals, she demonstrated commitment to both professional excellence and continuous development.

 
“From the outset, Moon Executive Search understood the importance of this appointment and the need to maintain confidentiality throughout the process. Simon and the team managed the search with professionalism, discretion and attention to detail, giving us confidence at every stage.”
— Tammy Lillie, Executive Director of People & Culture, Duchy of Cornwall
 
“This was a unique and particularly rewarding assignment. The confidential nature of the search meant we couldn’t initially reveal the identity of the client, despite knowing it would be an exceptionally attractive opportunity once disclosed. We received a significant level of interest, but our focus was on carefully assessing individuals for their experience, motivations, salary expectations and suitability before progressing them through the process. Having previously worked with Tammy on senior hires, I am delighted to have supported The Duchy of Cornwall make such a key appointment.”
— Simon Quinn, Director of Search, Moon Executive Search
 

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